Privacy Policy for End User

Privacy policy for end users


ALAN Captcha Service is a privacy-safe bot defense service that supports anti-robot verification. ALAN Captcha Service helps you with your daily defense against unwanted bot and spam attempts. And all this without violating the privacy of your users or the requirements of the European Data Protection Regulation. This page informs you of our principles, values and policies regarding the collection, use and disclosure of personal data when using ALAN Captcha Service and the choices you have in relation to that data. It is in ALAN Captcha Service's DNA to respect your privacy regarding any information we may collect from you via our Software-as-a-Solution (SaaS) services. This Privacy Policy is intended for the end users of our ALAN Captcha Service. By using the ALAN Captcha Service, you consent to the collection and use of information in accordance with this policy. 

General values and principles

ALAN Captcha Service has a clear code of conduct for data processing. This is governed by the following values and principles:

  • Innovation - We use innovative techniques and approaches such as proof-of-work to provide cybersecurity services and protect data without tracking end-users or using personal data.
  • Transparency - We are transparent about what user data is used to provide our service.
  • Reasonableness - We only store information for as long as we have a reasonable reason to record it.
  • Simplicity - To the best of our knowledge and within the limits of the law, we enable our end users to retain control over their data.
  • Privacy - We strive to ensure that your privacy is protected.


  • ALAN Captcha Service
    The ALAN Captcha Service is an anti-bot defense service in the form of widgets (plugins) and associated APIs and capabilities, which is operated under URLs by scrinus web&co GmbH and embedded in websites and applications of service users.
  • Personal Data
    Personal Data is information about a living individual who can be identified from that information, such as their name, e-mail address or telephone number, or other non-public data in this context.
  • Usage data
    Usage data is automatically collected data that is generated either by the use of the ALAN Captcha SaaS or by the technical infrastructure of the ALAN Captcha SaaS itself.
  • Cookies
    Cookies are files that are stored locally in the browser area when a website is visited. In many cases, they are used to support the functions of a website or application.
  • Anonymous data
    Anonymous data is data that is not related to personal data. Anonymous data can no longer identify an individual person.
  • Data controller
    Data controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. scrinus web&co GmbH is the data controller of your personal data for the purposes of this privacy policy.
  • Service provider
    Service provider is any natural or legal person who processes data on behalf of scrinus web&co GmbH. These are providers of software-based or remote communication-based services and companies used by scrinus web&co GmbH to process payments or provide technical services.
  • Service users
    Service users are those natural or legal persons who (either alone or together with other persons) integrate our service into their website and online services.
  • End user (or data subject)
    End user (or data subject) is any living individual who uses our ALAN Captcha service and is the subject of personal data.

Collection of information

Personal Data and Usage Information: 

While using our ALAN Captcha service, we will not collect any information that could directly or indirectly identify you personally ("Personal Data"). Any data generated by the system that could indirectly identify you (such as network IP addresses) will be anonymized so that it is no longer personally identifiable. We may collect information about how the ALAN Captcha Service is accessed and used ("Usage Data"). This Usage Data may include information such as

  • Version of the widget (plugin)
  • User agent, browser type, browser version, origin and referrer
  • Puzzle data such as puzzle type, apikey and sitekey, formkey with which it is associated.
  • Timestamp - the time and date of your visit
  • Interactions with the ALAN Captcha Service such as retries and other diagnostic data

Our ALAN Captcha Service does not use cookies that contain any identifiers or tracking that can be used directly or indirectly to identify end users or track individual usage activity on our ALAN Captcha Service.

IMPORTANT NOTE: We do NOT ask for any personal information, such as your first and last name, email address, cell phone number and/or online profiles.

Legal basis for processing

Any use of personal data takes place on a legal basis. scrinus web&co GmbH collects, uses and processes your personal data exclusively in accordance with the provisions of Austrian data protection law. We may only collect and process personal data if

  • it is necessary for the performance of a contract to which you are a party in order to take steps at your request prior to entering into such a contract
  • there are legitimate interests of the controller or a third party, except where such interests are overridden by the interests, rights and freedoms of the data subject, e.g. for research and development, to provide our services and to protect our legal rights and interests
  • consent is given voluntarily and for a specific purpose
  • there is a legal obligation to comply with a legal obligation
  • there is a vital interest in the processing to protect the vital interests of a data subject or another person.

If you consent to the use of your data for a specific purpose, you have the right to change your mind at any time. Processing that has already taken place cannot be reversed.

We only keep information for as long as we have a reasonable reason to keep it.

Use of the information

scrinus web&co GmbH may use and disclose the collected data for various purposes:

  • To enable you to access and use our ALAN Captcha service
  • To operate, provide, maintain and improve our ALAN Captcha Service
  • To provide customer support
  • To collect data for reporting to users of the service
  • To monitor the use of our ALAN Captcha service
  • To fulfill administrative purposes
  • To comply with legal obligations, resolve any disputes and enforce our legal agreements and policies

Forwarding of data

scrinus web&co GmbH may pass on personal data to

  • our service providers, such as hosting partners, to enable them to provide their services
  • our employees to provide our ALAN Captcha Service and to prevent or investigate possible misconduct in connection with the ALAN Captcha Service
  • public bodies, courts and regulatory authorities to the extent required by law, in connection with any current or future legal proceedings or to establish, exercise or defend our legal rights

in the good faith belief that such action is necessary.  

Data security

Please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information and to prevent loss and theft and unauthorized access, disclosure, copying, use or modification, we are not responsible for circumvention of any privacy settings or security measures we have put in place.

Your data protection rights and the control of your data

ALAN Captcha Service aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

  • The right of access - You have the right to obtain information about the data collected about you at any time, free of charge.
  • The right to withdraw consent - You have the right to withdraw your consent to the use of your personal data at any time with effect for the future.
  • The right to rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
  • The right to erasure of the data we hold about you - if you request it, we will completely erase the data we hold about you in accordance with your instructions.
  • The right to data portability. You can request a copy of the personal data we hold about you and request that we transfer that personal data to another third party.

To request information, update, delete or withdraw your consent, please contact scrinus web&co GmbH at Please note that we may ask you to verify your identity before responding to such requests. We will then provide you with the information.

However, in the event of the existence and for the duration of statutory retention obligations and in the context of data backup, we are entitled to continue to store data otherwise obliged to delete, including backups and logs, and to use and process the data insofar as this is necessary to fulfill the legal obligation.

Limits of this policy

Please note that this privacy policy only applies to the ALAN Captcha Service. The ALAN Captcha Service does not contain links to other sites that are not operated by scrinus web&co GmbH. The ALAN Captcha service is used by external websites and online services operated by users of the service. Therefore, this privacy policy does not apply to external websites and online services, even if they link to the ALAN Captcha service. Please note that we have no control over the content and policies of these external websites and online services and cannot accept any responsibility or liability for their respective privacy practices.

Changes to this policy

Please note that this Privacy Policy is subject to change at any time and without prior notice. We reserve the right to change, add or remove sections of the Privacy Policy as we deem necessary to comply with legal requirements, to improve the protection of personal information or for other reasons. We will take reasonable steps to notify end users of changes via our website. We recommend that you review this Privacy Policy regularly to ensure that you are aware of any changes. Changes to this Privacy Policy will be effective when they are posted on this page. Your continued use of our services or website following the posting of changes to the Privacy Policy will constitute your acknowledgment of the changes and your agreement to abide and be bound by the revised Privacy Policy. If you do not agree to the changes to the Privacy Policy, you may discontinue use of our services or website.

Contact information:

If you have any questions about this privacy policy, please contact us:

  • Data Controller: scrinus web&co GmbH
  • Postal address: Marxergasse 5/24, 1030 Vienna, Austria
  • E-Mail: